Reconnect Facebook or change shared portfolios
Refresh an expiring access token or grant access to additional business portfolios.
Check the connection status
Open Settings → General. The Facebook connection section shows “Connected as … Access token valid until …”. If the token expires within 14 days you will see “Reconnect soon to refresh it”; if it has expired the status reads “Not connected”.
Reconnect to refresh the token
Click Reconnect Facebook. Facebook confirms your login and you return with the status “Facebook connected — now signed in as …”.
Grant or remove portfolios
Click Change shared portfolios to reopen Facebook’s asset-selection dialog. Add the business portfolios or ad accounts that were missing, or remove ones you no longer want the app to see.
Reload the ad account list
Back in Ad accounts, click the refresh icon (“Reload from Meta”) and enable the new accounts, then Save selection.
Good to know
- If launches fail with a permission error, the launch dock links to “Fix in Settings” — reconnecting is usually the fix.
Something missing or out of date? Tell us.